view cart menu separator categories menu separator faq
advanced search
General

All parts, otherwise specified, are Brand New factory tested and checked. Each part is being carefully checked prior to shipping to the end sale customer. We guarantee that all our products are free of defects and damages at the time of shipping.

Shipping

We ship via USPS Priority Mail within 48 hours upon receiving a payment;
Buyer receives an confirmation email along with the tracking information once the shipping label is created;
We ship Monday to Friday (except Holidays);
Confirmed addresses only (the shipping and billing addresses should match);
Shipping insurance -(optional);
Delivery confirmation - included;
Delivery time varies upon destination (Priority Mail within continental US 2-3 business days, UPS Ground 1-7 days within continental US states);
Weekends and National Holidays are not considered for delivery time;
International orders are being shipped via USPS International Mail - delivery time depends on destination / country (7 - 14 days in average - please be patient if your item doesn't arrive within 7-10 days);
Orders to Canada are shipped via UPS Ground or USPS Priority International with tracking number;
International buyers are responsible for of all applicable duties and taxes in designated areas.

Defective Items

Customer should email us within 7 days of receiving shipment and request RMA number for an item. Returned item must be received within 14 days after RMA Number is issued. Return item must be accompanied with original invoice and original condition and packing, please enclose RMA number in the box. Do not write on the part or its packaging, otherwise, the itme is not qualified for a return & exchange. Defective item will be replaced with a new item.

Warranty

Our items are covered under 60 days limited warranty, based on original invoice date. We guarantee your purchase to be free of defects, and to perform at or above OEM factory specifications. Should a problem arise, contact us with a description of your problem. We will offer a solution, exchange or refund.

Returns

In case of return the customer must email us and request RMA number for the returning item. All refunds are subject of 15% restocking fee. Shipping and handling costs are not refundable. Items returned without RMA number or after 30 days will not be accepted. We provide refund if you’re not satisfied with our product, but we can refund only the purchase price. If you are not agree with these terms, please do not purchase. The buyer must notify us within 14 days from the date the item was received for any return. Items must be returned in new condition with original packaging. All returns due to our error will receive a full refund, including shipping. All other returns will incur a 15% restocking fee and no reimbursement of shipping fees. It is fully buyer's responsibility to comply with our terms and conditions. Failure to follow our return policy will result in returning item's rejection.
Last Updated: 15 Sep 2014 16:54:40 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder